FAQ

Frequently Asked Questions


Pharmacelsus FAQ

How to get in contact?

How to get in contact?

Contact us by email or leave a message in the contact form.

How to set up a study at Pharmacelsus?

How to set up a study at Pharmacelsus?

Our services are tailor-made to ensure you get back information in the form that you require, not only using our in-house assay protocols but also customising specific protocols individually. At Pharmacelsus, a dedicated project coordinator whose skills best matches the requirements of the client, will be responsible for the study. Their role is to act as the first point of contact and to ensure all data is reported to the sponsor in an appropriate format and a timely manner. The project coordinator will set up a study proposal (quotation) including time lines, costs, experimental details and conditions. This offer is without engagement.

How to order?

How to order?

The Pharmacelsus scientists are pleased to set up a tailor-made study proposal for specific needs. For ordering a study, please provide us with the signed study proposal by fax, email or mail.

How to submit test items?

How to submit test items?

Test items can be submitted to Pharmacelsus in 100% solvent (ideally acetonitril, or DMSO if acetonitrile is not applicable) or solid. Sample amounts below 2 mg should be submitted accurately weighed.

How are test items stored at Pharmacelsus?

How are test items stored at Pharmacelsus?

How are samples prepared?

How are samples prepared?

Test item solutions are visually inspected for any solubility issues. Any signs of precipitation are noted and recorded. Any remaining test item, stock dilutions or retain samples will be disposed of 2 months after submission unless otherwise requested by the sponsor.

How are data recorded and analyzed?

How are data recorded and analyzed?

It is the responsibility of a nominated Pharmacelsus project coordinator to ensure that all data is recorded appropriately. All study file entries are crosschecked and countersigned prior to data release.

How does Pharmacelsus ensure quality?

How does Pharmacelsus ensure quality?

Unless otherwise agreed with the sponsor all assays are performed in accordance with the relevant Pharmacelsus Standard Operating Procedure (SOP). All assay details are recorded in study files.

All data manipulation and reports are independently checked for accuracy.

Is Pharmacelsus GLP-certified?

Is Pharmacelsus GLP-certified?

Yes, since November 7th. 2008 Pharmacelsus has been included in the national GLP Compliance Program and is inspected on a regular basis.

What are typical turnaround times?

What are typical turnaround times?

As with any laboratory, there is a maximum number of assays or assay equivalents available, after which maximum capacity has been reached. Provided the sponsors screening demands do not exceed these, Pharmacelus will endeavour to ensure the turnaround times given in the description of the individual assays.

How are the data reported to the sponsor?

How are the data reported to the sponsor?

Results will be reported electronically as tabulated report (free of charge) or as agreed with the sponsor, as preliminary data containing the results obtained for test items and reference compounds in each of the assays tested and any comments relating to detection by mass spectrometry. The raw data can be supplied if required. It is the responsibility of a nominated Pharmacelsus project coordinator to ensure that all data is reported to the client within the agreed time frame.

What makes Pharmacelsus different from other CROs?

What makes Pharmacelsus different from other CROs?